Privacy Policy

At E-Com Support, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://ecomsupport.in or use our services.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to E-Com Support, Indore, Madhya Pradesh, India.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history, among other uses.
  • Country refers to: Madhya Pradesh, India.
  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to E-Com Support, accessible from https://ecomsupport.in.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Information We Collect

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
  • Name
  • Email address
  • Phone number
  • Business details
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, time and date of Your visit, time spent on those pages, and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, IP address, operating system, and browser type.

Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.
  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Remember Your preferences and settings.
  • Security Cookies: Used for security purposes.
You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not function properly.

Use of Your Personal Data

We may use Personal Data for the following purposes:
  • To provide and maintain our Service.
  • To manage Your Account and access to Service.
  • To contact You by email, phone, or online forms.
  • To provide customer support.
  • To manage requests and inquiries.
  • To send marketing and promotional content (only if You have opted-in).
  • To improve our website and services.
  • To comply with legal obligations.

Sharing Your Information

We do not sell or trade Your personal information. However, we may share data in the following cases:
  • With Service Providers: To monitor and analyze the use of our Service.
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

Data Retention

We will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We may retain Usage Data for internal analysis purposes.

Your Rights

You have the right to:
  • Request access to Your personal data.
  • Request correction or deletion of Your data.
  • Withdraw consent for marketing communications.
  • Request restriction of processing.
  • Request export of Your personal data.
To exercise these rights, please contact us at contact@ecomsupport.in.

Data Security

We use industry-standard security measures to protect Your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children. If You believe Your child has provided us with personal information, please contact us and we will delete it.

Third-Party Content

Our website may include links to third-party websites or embedded content (videos, images, articles, etc.). These websites may collect data about You and use cookies. We are not responsible for the privacy practices of third-party websites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. We encourage You to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: